Guest Communications

Every guest hears from you — automatically.

From the moment a guest books to the moment they are seated, Table ATC handles the conversation: confirmation emails with calendar invites, reminders on your schedule, table-ready texts, and guest replies that land back on your host’s tablet.

A Table ATC confirmation email: booking details, the guest note echoed back, and a manage-reservation button

Confirmations that fight no-shows

Every booking with an email gets an instant confirmation carrying the details, the guest’s own note echoed back, and a calendar invite that adds the reservation to their calendar with a built-in alarm. Reminder emails follow on the schedule you choose — up to two, at your offsets.

Guests manage themselves

Each email carries a private manage link where guests confirm they are coming, or change and cancel on their own — without calling your restaurant during service. Fewer calls for your staff, fewer silent no-shows for your room.

Texting, both directions

Waitlist guests who opted in get their table-ready text with one tap. When they reply — “on our way!” — the reply appears on their row on the kiosk with an unread badge. And if a confirmation email ever bounces, the reservation is flagged in red so your host knows to pick up the phone instead of finding out when the table sits empty.

Common questions

What does all this cost?

Emails — confirmations, reminders, calendar invites — are unlimited and included. Texts are 2¢ each from your credit balance, with the first 100 included.

Can guests cancel without calling us?

Yes. The manage link in every confirmation lets guests confirm attendance, modify, or cancel on their own; the change shows up on your kiosk immediately.

What happens if a guest email is wrong?

If an address bounces, the reservation gets a red flag on the kiosk with the reason, so staff know that guest never got a confirmation and can call instead.

Ready when you are

Everything here is included in the one plan.

Try Table ATC free for 14 days — then it’s just $25/month. No contracts, no per-cover fees.

Start taking reservations No contract · No setup fee · Cancel anytime